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Premium DNA Policies

Ordering Policies

Premium DNA Items are Made-to-Order: This means, literally, that we make only the quantity of figures that have been pre-ordered by customers. This ensures that everyone who is interested has an opportunity to purchase the item, without having to contend with limited quantites, bots, and aftermarket prices.

Payment for Premium DNA Items is Due at Checkout: It can be deferred through ViaBill payment plans, which are available on all PremiumDNA orders.

Payment Options: Premium DNA items can be paid for in full at checkout with PayPal or credit card. They can also be split into installments with ViaBill.

Payment Plans

Payment Plans are Available via ViaBill –  On the checkout page, select “ViaBill” under “Payment”. You will be redirected to ViaBill to enter your information, then return to Megalopolis after completing your purchase (only 25% is due at checkout).

Privacy Policy

Megalopolis Does not Share Personal Info –  Your payment information is stored securely and never shared. 

    Refund/Return Policy

    Premium DNA Pre-Sales are Final – Once Premium DNA pre-orders have been placed, they cannot be canceled or refunded.

    Refunds and Returns: Returns and refunds are available for customers who receive items that are damaged or different than what they ordered. Premium DNA will cover return shipping cost in these instances. Returns and refunds are initiated through support@premiumdna.toys.